Robust Technology
Scalability Through Java J2EE Three-Tier Architecture
Smiles™ ERM On-Demand is built on the most robust and scalable Java™ Enterprise Edition or J2EE three-tier architecture model. The component and SOA based model of J2EE manages the infrastructure and supports the web layer services to enable the development of secure, robust and interoperable business applications.
Best-in-class Technology Platform
Smiles™ ERM On-Demand is built and deployed on industry leading platforms from IBM that provide a robust, highly scalable and proven environment for our application. We use the IBM WebSphere Application Server, a premier J2EE application server and the IBM DB2 universal database, the world's leading relational databses.


